Product Authentication in the Age of Recommerce

Live Webinar: July 11, 2024 |  11am ET/4pm GMT 

Younger, environmentally-conscious, and cost-sensitive shoppers are flocking to resale markets across virtually every product category. For example, the resale market for luxury goods has roughly doubled in size in the last four years and is now equivalent to 12% of the value of the market for new personal luxury goods, according to new research from Bain & Company. For luxury goods and other product categories where confidence in authenticity is a critical driver of purchases, the process of confirming an item is what it claims to be is arduous, often involving a series of manual, highly detailed, and largely imperfect verifications that can take months to complete. While these authenticity checks are done long before a customer has a chance to purchase an item, the impacts are felt in the form of higher prices and general inconvenience from longer wait times and limited supply.

In this webinar, experts will discuss what can be done to streamline the authentication process without eroding consumer confidence. The webinar will cover:

• Trends driving the recommerce boom and product segments seeing the greatest influx of resale demand
• Current approaches to product authentication and why they create inefficiencies
• Emerging technologies that can improve the speed and accuracy of product authentication, while helping to modernize our circular economy